Iris Care Center

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Support Center > Customer Care Center

Customer Care Center


Iris fully understands that your IT systems are critical to the success of your business and should issues ever occur, a fast resolution is essential to minimize disruption and avoid any potential loss of revenue.

At Iris, we provide a dedicated support helpdesk, offering software support to all our clients. Our Support Team, if needed  is on hand to help customers identify and solve a potential wide range of issues. Our clients can rest assured that they are being looked after by specialists who have expertise and knowledge across a variety of topics.
Thank you for contacting the Iris Customer Support Center. Please use the form below to report an occurring trouble and a member of our support team will get back to you as soon as possible. To speak with a service representative immediately, please call  +86 21 6415 3693 . If you require IT system optimization services, you can also visit our Download & Upgrade Center.  

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